JOB SATISFACTION, JOB SECURITY, AND CAREER ADVANCEMENT IN THE GIG ECONOMY (A STUDY OF UBER DRIVERS IN LAGOS, NIGERIA)

Abstract

This article examines job satisfaction, job security, and career advancement experienced by individuals working as Uber drivers within the gig economy. This study employed a structured questionnaire to collect responses from 200 Uber drivers in Lagos. The collected data were analyzed with SPSS, concentrating on simple regression analysis. According to the study's findings, the gig economy provides job satisfaction, which can be attributed primarily to flexibility, autonomy, and diversified work opportunities. However, no correlation was found between job security and career advancement in the gig economy, as evidenced by inadequate compensation, unpredictable work hours, excessive responsibilities, insufficient rest, and significant exhaustion. In light of the myriad findings obtained in this investigation, our research ascertained that the utilization of digital platforms is imperative for the operational efficacy of the gig economy.