IMPACT OF COMMUNICATION ON EMPLOYEES' JOB SATISFACTION: A REVIEW

Abstract

Effective communication plays a pivotal role in shaping employees' job satisfaction, as it serves as a critical mechanism for conveying information, fostering collaboration, and establishing relationships within organizations. This review paper explores the impact of communication on employees' job satisfaction by synthesizing and analyzing existing literature across various disciplines. The paper begins by defining job satisfaction and highlighting its significance in the workplace. By examining different theoretical frameworks, the review identifies key factors that influence the relationship between communication and job satisfaction. Moreover, the review synthesizes empirical evidence from studies that have explored the relationship between communication and job satisfaction. It examines the impact of effective communication practices on various job-related outcomes, such as job performance, organizational commitment, and employee well-being. The review also addresses the potential barriers to effective communication that can hinder job satisfaction, such as communication overload, misinterpretation, hierarchical barriers, and lack of feedback mechanisms. It discusses strategies and interventions that organizations can employ to enhance communication practices and improve employees' job satisfaction.