ASSESSMENT OF SOCIAL SKILLS AMONG IMMIGRATION OFFICERS IN RIVERS STATE COMMAND

Abstract

This study investigated on the assessment of social skills among immigration officers in Rivers State Command. The study was guide by three research question. The study adopted the descriptive survey research design a sample of 115 immigration officers drawn using convenience sampling technique. A researcher development instrument was used for data collection. The validity and reliability of the instrument was well-established. Data analysis was done using frequency count, mean, standard deviation and result was illustrated using bar chart. The result showed that males displayed a higher prevalence of social skills in team work, integrity, time management, conflict management, and anger management, while female officers reported a higher prevalence of the social skills of flexibility and active communication. The result further showed that senior staff displayed a higher mean value than junior staff, with the exception of time management and active communication. Generally, the result showed that there is a high prevalence of social skills among immigration officers in Rivers State command. Based on the results, it was recommended that specialized training and course should be integrated into the orientation programme provided for new recruits into the immigration service.