EMPLOYEE SATISFACTION AND QUALITY MANAGEMENT IN FEDERAL COLLEGE OF EDUCATION (TECH.) OMOKU

Abstract

Employees satisfaction is a situation where-in workers find pleasure and comfort in task given to them by their superior at work place. This condition brings about safety and security in the work place, by extension the employee discharges its duty and responsibility with all experience and energy that is required to carry such a task. This means that high productivity is achieved when employees are of the following, promoted as at when due, work condition is adequate, regular training as well as payment of regular salary. However, these are achievable when there is quality management in the organization. The study looked at the relationship between employee’s satisfaction and quality management in Federal College of Education (Technical) Omoku in Rivers State. It was discovered that employees are the strength of the organization and that if appropriate care and concern is accorded to them, high productivity is usually achieved. in agreement with this reasoning quality management been a managerial strategy is required. The study recommended among others that regular and periodic training of the employees is required and that efforts should be geared towards promotion of employees as at when due.