INNOVATION AND ORGANIZATIONAL RESILIENCE OF OIL SERVICING FIRMS IN PORT HARCOURT

Abstract

The study investigated the relationship between innovation and organizational resilience. The study had as its dimensions the independent variable (innovation) process innovation while the dependent variable (organizational resilience) was measured using adaptive capacity, robustness, and agility. The study adopted the cross-sectional survey method, a form of the quasi-experimental research design. A target population of 523 Was drawn from the HR department of the 12 selected oil servicing companies studied, the number of oil servicing companies in Port Harcourt (45) was obtained from the DPR office in Port Harcourt. Primary data was gathered for this work, the questionnaire was the main instrument for the collection of primary data. The instrument was subjected to content and convergent validity, and a pilot study was also carried out on it using 20 staff of the sample population. The reliability was tested using the Cronbach alpha test of the SPSS. The hypotheses were tested using the Spearman rank correlation coefficient, and the moderating effect of technology was checked using the Partial Correlation. The results revealed a significant and positive relationship between the dimensions of innovation and the measures of resilience. The study concluded that innovation significantly affected resilience as innovative organizations showed more signs of resilience than less innovative organizations. It was recommended that Organizations should create an enabling environment that encourages employee creativity and innovative capacities