NEMNEICHONG; PROF. ROBITA SOROKHAIBAM. THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN PUBLIC SECTOR BANKS. EPRA International Journal of Multidisciplinary Research (IJMR), [S. l.], v. 8, n. 8, p. 227–237, 2022. Disponível em: https://eprajournals.net/index.php/IJMR/article/view/814. Acesso em: 19 may. 2024.